HOODED JACKET
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Free Shipping: On all orders over $2000
HOODED JACKET
Product Description
Soft and radiant, the merino wool fleece boasts a loose fit with ample sleeves and hem for a laid-back look. Accented with a zipper and metal eyelets, the coat adds an edge, enhancing its overall silhouette.
Model is 5ft 2" and wears size XS
Shell Fabric 1: Alpaca 77%, Viscose 15%, Wool 8%
Shell Fabric 2: Synthetic Leather 100%
Lining: Polyester 100%
Shipping
We deliver orders Monday to Friday using reliable couriers such as DHL Express and SF Express. Shipping typically takes 7-14 working days from dispatch. Please note that these shipping times are estimates and may vary depending on the destination.
We are not responsible for any delays caused by customs clearance processes or payment approval issues.
Exchanges Policy
Domestic Orders: (Hong Kong, Macao)
Exchanges are allowed within 14 days from the date of receipt. Items must be in their original condition, unused, unwashed, and with all original tags and packaging intact. Exchanges are only accepted for the same item in a different size or color, subject to availability.
International Orders:
No exchanges are accepted for international orders, except in the rare instance of a product defect.
Procedure for Domestic Exchanges
Contact Us:
For domestic exchanges, contact our customer service team at [support@cookedbones.com] with your order number, clear photos of any defects and reason for the exchange.
Approval and Instructions:
Upon receiving your request, we will review and provide further instructions for exchanging the item within 7 business days. Please do not send any items back without prior approval.
Shipping the Item:
Once approved, we will send an email confirmation. Please ship the item back to us using a trackable shipping method.
Customers are responsible for all exchange shipping costs, as well as any applicable taxes, duties, or fees imposed by their country’s customs agency.
Processing:
After we receive the item and confirm its condition, we will process your exchange within 7-10 business days.
Discover more in our FAQ
How long does it take to process an order?
Shipping typically takes 7-14 working days from dispatch.
Do you ship internationally?
Yes, We deliver orders Monday to Friday using reliable couriers such as DHL Express and SF Express. Please note that these shipping times are estimates and may vary depending on the destination. We are not responsible for any delays caused by customs clearance processes or payment approval issues.
What is your return policy?
Domestic Orders: (Hong Kong, Macao)
Exchanges are allowed within 14 days from the date of receipt. Items must be in their original condition, unused, unwashed, and with all original tags and packaging intact. Exchanges are only accepted for the same item in a different size or color, subject to availability.
International Orders:
No exchanges are accepted for international orders, except in the rare instance of a product defect.